High customer satisfaction is the highest purpose of the operation department. The operation department is the bridge connecting customer orders, goods, shipping, and documents.

1.They are responsible for fully understanding customer needs, preparing goods according to customer orders, and serving partners to the greatest extent possible.

2.Accurately controlling the situation of goods and ship plans, formulating reasonable transportation and warehousing plans, so as to achieve a seamless connection of cargo and shipment.

3.According to customer needs and import country regulations, they formulate document plans.

4.At the same time, during the whole delivery process, the operation department coordinate the logistics department and the document department to deal with emergencies to make sure the delivery is on time, smooth and efficient.

Logistics Department is a department that integrates shipping, air transportation and railway transportation, and is specialized in cargo transportation. It was established at the beginning of the company's establishment.

For more than 20 years, it has always been its mission to provide customers with high-quality delivery solutions to ensure that all businesses can be safely and smoothly delivered to customers.

Logistics is an important part of delivery, and the speed of logistics determines the efficiency of delivery. As a trading company, our sources are all over the country, where the goods are, and where the port is, our services will extend to.

Tianjin and Qingdao have fixed cooperative warehouses, forklifts, automatic film wrapping machines, sewing machines and other tools, which can solve all packing problems in the packing process at any time.

There are more than 30 cooperative agents in Dalian, Tianjin, Qingdao, Shanghai, Ningbo, Wuhan, Xiamen, and other major ports to ensure the timely shipment of our orders.

We constantly improve our business level and have been committed to improving customer satisfaction. For every order, we will formulate the corresponding delivery plan according to the port conditions, transportation details and customer requirements. Every business starts from the order placement, including inquiry, booking, packing, customs declaration, port collection, shipment, unloading at the destination port and notifying customers to pick up the goods. We follow up the whole process and update the dynamics at any time until the goods reach the customers.

Think what customers think, be anxious about what customers are anxious about, and strive to do a good job in delivery.

The document department is mainly responsible for a series of business activities such as certificate verification, document preparation, document review, confirmation of shipping date, document delivery and archiving of export documents, as well as the insurance of goods and certificate of origin, which runs through the whole process of contract performance, and is responsible for communicating and solving all problems of customers about documents.

We are familiar with the operation process of document preparation and the different requirements of various countries for documents. We have rich working experience to ensure efficient, timely and accurate provision of relevant documents and services.